About Hanser’s

Ralph and Sharon Hanser, Founders of Hanser’s

FOR OVER 5 DECADES, HANSER’S HAS BEEN SUPPORTING THE DRIVERS OF MONTANA

What started as a two-bay service station has grown into a multi-site, multi-faceted corporation, but the heart behind Hanser’s remains the same: our customers are part of our family.

From the moment founder Ralph Hanser started our company in 1963, Hanser’s goal has been to make sure every interaction a customer has lets them know that they are valued, safe, and cared for, whether you’re connecting with our locations in Billings, Big Timber, Columbus, Livingston, Lewistown or Hardin.

Ralph’s dream has always been to keep his family business, no matter how many acres it covers or how many staff it employs, as personal and connected as it was when it first began. A native Montanan, Ralph not only wants to ensure Montanans always have the service they need, but also that their service would retain a true, local feel worthy of hardworking Montanans. 

Because Montana deserves the best, Hanser’s is dedicated to maintain an edge in new processes and procedures, and was an early pioneer in air-cushion recovery and mechanical technology. Our goal is always to make sure our customers have the best and most effective, cost-efficient means of caring for their needs.

Scott Hanser, Manager

Following in his father’s footsteps, Scott Hanser has
been managing our staff and business for over 30 years. A 1984 graduate of Billings Central, Scott attended the University of Wyoming and continued his stellar athletic career. His dedication and drive didn’t stop when he left the field, and he is a driving force for success in every aspect of the Hanser’s business. As the 2018 Billings Chamber of Commerce Supervisor/Manager of the Year, his dedication to his employees is unwavering. Scott’s presence fills a room, and those that are lucky enough to work with him wouldn’t have it any other way.

Spencer Hanser, Operations Manager/Strike Team Leader

As the eldest son in the Hanser’s family, the family business was a natural next step for Spencer Hanser. Spencer is inherently mechanical and quickly became an expert in rescuing anything on wheels. Spencer sits on the Montana Tow Truck Association Board of Directors and tirelessly advocates for the safety of tow truck first responders. His heavy-duty expertise is unmatched, and he helps train and guide many of our newly hired operators.

SHAWN Hanser, PAST Manager

Shawn spent over 25 years as an integral part of the leadership team at Hanser’s helping develop the transmission and automotive business into what it is today. Shawn was a strong leader and his positive personality is contagious. He was involved in many community activities and loved his time as president of Boulder Arrowhead baseball. A stroke in 2017 removed Shawn from the day to day operations but his passion and dedication can be felt throughout the organization on a daily basis.

Shel Hanser

Shel Hanser joined Hanser’s in 2023 as a second career, after spending 27 years in Catholic education as a teacher, coach, and administrator. During his 21 years as principal at Billings Central Catholic High School, the school was named one of the Top 50 High Schools in the United States, and Shel was awarded the Excellence in Educational Leadership Award from the University of Montana, the Award of Excellence from Montana State University-Billings, and the Legacy Award from Billings Catholic Schools. The passion that drove Shel in his first career remains strong in his second as he dedicates his time to working with his dad and brothers in promoting Hansers’ core values where, like in the old days, customers and employees are considered part of the family.

ABOUT HANSER’S SERVICES:


We have over 60,000 square feet of building on 24 acres with over 100 enthusiastic, competent employees who want to serve you, the motoring public. Hanser’s is a single call for all of your automotive needs. You can trust Hanser’s.

Wrecker & Recovery

One little blue wrecker has grown into over 150 pieces of operating equipment including seven roadside service trucks, excavation equipment, and seven specialized hazmat and emergency response units. You can read more about that in our Environmental section.

Salvage & Parts Company

Hanser’s has over 2,000 late model cars and trucks available. Our computerized inventory is tied in with ARA, Gold Seal, Premier Auto Recyclers and When people think of the word “salvage”, so often the term “junkyard” comes hand-in-hand. Far from a junkyard, our 24 acres are well organized, well documented, and ready to help you with a salvaged vehicle. It might be a wreck, an unexpected hail storm, or another accident that has left your car out of commission, but we can make the difficult process as easy as possible with our dedicated tow-truck service and our office team who are here to help you. Our computerized inventory is tied in with ARA, Gold Seal, Premier Auto Recyclers, and United Recycler.

Auto & Truck Repair

Car trouble is often one of the most frustrating and stressful situations a customer can experience. Whether yours is a personal vehicle or a heavy-duty truck, our 29-foot and 125-foot bays are here to serve you. We can hoist up to 60,000 pounds, provide service for diesel and motor coach, and trucks and trailers need not be separated. Hanser’s is also a warranty outlet for Workhorse Chassis and HWH leveling systems and slide outs. Whatever your car trouble, big or small, we are here for you to help you get back on the road as soon as you can.

Environmental Remediation

Hanser’s emergency spill response team is trained to contain multiple types of spills, but we specialize in petroleum-based releases from transportation accidents. Whatever your need, Hanser’s is insured to perform containment, recovery, and remediation of hazardous material releases.

Volume Transmission Rebuild Center

Hanser’s state-of-the-art rebuild center includes torque converters, valve bodies, and solenoid rebuilding. All of our transmissions are tested on a computerized dyno tester which ensures our customers a quality unit at a fair price. We all sell transmissions throughout an eight-state area

Heavy-Duty Towing

No towing company is more trusted when it comes to specialized heavy duty towing, recovery, roadside assistance, and mobile repair than Hanser’s. In addition to our home base in Billings, we have locations in Columbus, Big Timber, Lewistown, Livingston, and Hardin. These strategically placed operations allow us to serve the heavy-duty trucking system in Montana and Northern Wyoming

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